THE “WAKE-UP CALL” The latt er half of the 20th century evidenced a quantum leap in technological development. Major trends towards globalisation, virtualisati on, shorter product life cycles, faster imitati on of products and services, cheaper labour rates in developing economies, and the ever increasing pace of mass communicati ons challenged the validity of a number of existi ng management paradigms. The ‘informati on era’ brought with it major changes in our personal and work interacti ons. Earlier this year, the impact of social media during the ‘Arab Spring’, was credited with catalysing major politi cal and social change and indeed the fall of many despoti c regimes. Read Further